Fees and Charges for International Money Transfers, import duty and taxes are fully customer responsibility. We donot accept payment reduced due to “Shared money transfer charges.” Advanced payment must be made within sevendays from date of invoice. After the period of seven days, your order will be canceled. We can only track payments with Invoice number, customers are advised to use invoice number as payment reference. Differing from the currently valid International Payment Conditions, all invoices from Bossman Gems & Jewellery Ltd. have to be settled within 14 days from invoice date without any deduction.

Training Course dates are only definitive after payment in advance. 75% Payment is required to start work on Custom pieces, upon completion of the piece, the 25% payment balance will be required before shipment.



In case of delayed payment, we will inform you two times within the first two weeks of Invoice. After the second notification, we reserve the right to charge certain percentage of the Invoiced amount to cover and charges associated with invoice monthly with a minimum of £10 administration cost.



Fees and Charges for International Money Transfers, import duty and taxes are not included in

Quotation. For Jewellery services with value lower than £200, shipping cost of £10 will be charged. InternationalShipping rates and VAT are determines once the order is placed, and vary according the final destination or BtoB / BtoC.Prices on Precious metals and stones may fluctuate daily.



Your order will be shipped once your transaction is approved and withthat fully paid including fees and charges for international Money Transfer if applicable. No reservations will be made on

Services, courses or goods, which are not in stock, without payment in advance. Customer is fully reliable for providing thecorrect contact information & responsible for any and all shipping charges on any bounced or undeliverable packages. Allshipments are EXWORKS and require signature confirmation. We are not able to ship to PO Box Addresses.



All goods remain legal property of the seller until the goods have been paid for in full.



In case of Jewelry: Craftsmanship is of our outmost concern. However, jewelry by its very nature is delicate and should be treated with care. Our jewelleries are finished to the highest standard before it leaves the workshop. Any work done including: polishing or adjustment by other parties or damaged by misuse will void all guaranty given.

Regarding to all our pieces:We will repair at no charge any breakage caused by manufacturer defect within 90 days of receipt of purchase. Repairsneeded after 90 days will incur a repair charge at the customer’s expense. Repairs will beassessed on an individual basis. We only accept repairs for items purchased with Bossman Gems & Jewellery Ltd directly.

For tools and equipment manufactured by Bossman Gems & Jewellery Ltd, we give 1 year warranty on damages caused by manufacturers defect.




Special Orders or Custom Items cannot be returned. Unused,unaltered goods and in its original packaging may be returned to for refund or exchange within 7 days of receipt.We cannotaccept returns for goods purchased anywhere other than Bossman Gems & Jewellery Ltd directly.

We do not refund shipping charges, unless wehave sent an item in error. Return shipping and insurance is the responsibility of the customer. We regret that we are unable torefund shipping charges for items cancelled once they have been shipped. Upon receiving the customer will carefullyexamine the goods and will immediately notify Bossman Gems & Jewellery Ltd of any shortage or damage. Shortage of delivery or loss of goods will not be entertained unless the customer gives a written notification within two hours of delivery with evidence to Bossman Gems & Jewellery Ltd. Cancellation on training courses must be maximum two months in advance. There will be norefundafter late cancellation.



All elements of our goods including jewelry supplied and designed by Bossman Gems & Jewellery Ltdare legal property of Bossman Gems & Jewellery Ltd or our suppliers and are protected by international copyright laws and are not aloud to becopied or used in any way without authorized permission of Bossman Gems & Jewellery Ltd or our suppliers: All text, graphics, logos, buttonicons, images, audio clips, digital downloads, and data compilations—both individually and as they are compiled on the site& software. All ideas & designs made by Bossman Gems & Jewellery Ltd remain legal property of Bossman Gems & Jewellery Ltd unless officially agreed differently inwriting. All other trademarks which appear on our website are the property of their respective owners, who may or may notbe affiliated with, connected to, or sponsored by us or our affiliates.



Craftsmanship is of our outmost concern. Although we work very accurately and with high precision, unforeseen and unfortunate circumstances of any kind and beyond our power can’t be excluded. Bossman Gems & Jewellery Ltd will notbe held responsible for precious material and it’s quality including precious stones, enamel, finishing of any kind andvalue supplied by the customer or their representatives. Customer or Company supplying Bossman Gems & Jewellery Ltd with precious material including stones of any kind and value takes full responsibility on it’s own behalf for any loss,damage as well as damages for lost profits, business interruption suffered by Bossman Gems & Jewellery Ltd even if we are notified in advance ofthe potential for any such damages. Customer is responsible for transportation & insurance of the jewellery or tools shipmentwith a value higher than £1000. Bossman Gems & Jewellery Ltd will not be held responsible for (personal-) and/or (health-) damage or materialdamage caused by misuse of any of our products. We and our corporate affiliates, and the directors, officers, employees, agents,contractors, and successors will not be liable for any damages whatsoever arising out of or related to the useof our products or any other activities linked to it. This limitation of liability applies to direct, indirect, consequential, special,punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss ofdata or information, even if we are notified in advance of the potential for any such damages.



Unless otherwise agreed in writing, English law shall govern any contract between Bossman Gems & Jewellery Ltd and customer or supplier.

We will do our best to meet our obligations under the consumer protection laws currently in force including:
The Sale of Goods Act 1979

The Supply of Goods and Services Act 1982

The Consumer Credit Act 1974

The Trade Descriptions Act 1968

The Unfair Contract Terms Act 1977

The Regulations 1994

The Consumer Protection Act 1987


In the event of human error or malfunction in the technology, the prices on the site do not commit us to sale.Bossman Gems & Jewellery Ltdshall use its best endeavours to ensure that the information contained on this site is accurate and up-to-date, butBossman Gems & Jewellery Ltd accepts no liability for omissions or errors therein or any consequences. Bossman Gems & Jewellery Ltd shall not be liable for any consequential direct or indirect loss or damage of any nature what so ever alleged to be caused by errors or omissions in the information contained on this site. If the nature of our business means that we may have to change the price between accepting your order and delivery, we will automatically give you the option to cancel your order and get your money back.